For those who wish to pick up or drop off outside of designated hours, arrangements

to do so must be made ahead of time and a $15 fee will be added. 

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Why should I have to pay a fee for out of hours check in & out?

Our staff have a time frame in which to provide care for the dogs. This includes exercising, feeding, cleaning and

assisting clients. The facility hours of operation are scheduled in such a way that our staff are provided adequate time to complete their tasks and properly care for our guests. When staff are required to perform outside of hours check in and check outs, the time that is intended for care and cleaning is reduced, which has to be made up later by a staff member that we must pay.